Effective Date: August 1, 2024

 

At Novick's Detailing Solutions, LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.**

 

1. Information We Collect

 

We may collect the following types of information:

 

- Personal Information: Includes your name, address, phone number, email address, and payment information when you book an appointment or make a purchase.

 

- Vehicle Information: Includes your vehicle's make, model, year, license plate number, and other relevant details.

 

- Usage Information: Information about how you use our website, such as your IP address, browser type, pages viewed, and time spent on our site.

 

- Communications: Records of your correspondence with us, including emails, phone calls, and messages.

 

2. How We Use Your Information

 

We use the information we collect to:

 

- Provide, operate, and maintain our services.

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- Process transactions and manage your appointments.

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- Improve our services, website, and customer experience.

 

- Communicate with you, including responding to your inquiries and sending service-related updates.

 

- Send you marketing and promotional materials (you may opt-out at any time).

 

- Comply with legal obligations and protect our rights and interests.

 

3. How We Share Your Information

 

We do not sell your personal information to third parties. However, we may share your information with:

 

- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, and marketing assistance.

 

- Legal Requirements: When required by law or in response to legal proceedings, subpoenas, or court orders.

 

- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.

 

4. Data Security

 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

5. Your Rights and Choices

 

You have the right to:

 

- Access, update, or delete your personal information.

- Opt-out of receiving marketing communications from us.

- Request that we restrict the processing of your personal information.

- Withdraw your consent to our processing of your personal information.

 

To exercise these rights, please contact us using the contact information provided below.

 

6. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to collect usage information and enhance your experience on our website. You can manage your cookie preferences through your browser settings.

 

7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

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Novick's Detailing Solutions, LLC

160 MLK Blvd NE Unit 451

Winter Haven, FL 33881

Phone: (863) 669-6155

Email: customerservice@novicksdetailingsolutions.com

 

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for choosing Novick's Detailing Solutions, LLC.